Payment and Shipping

The following conditions apply:

Shipping conditions

Deliveries are made within Germany and to the following countries: Austria, Switzerland, Belgium, Denmark, France, Luxembourg, Netherlands, Monaco, Poland, Czech Republic, Liechtenstein, Great Britain, Italy, Sweden, Slovakia, Slovenia, Spain, Hungary, Bulgaria, Finland, Greece, Ireland, Portugal, Romania, Cyprus, Latvia, Croatia, Malta, Lithuania, Estonia, Norway, Bosnia and Herzegovina, Iceland, Georgia, Turkey, (People's Republic of) China, India, Saudi Arabia, United Arab Emirates, Australia, New Zealand.

Domestic deliveries (Germany):
The shipping and packaging costs for end consumers and dealers are:

up to 10,0 kg 6,90 € incl. VAT
up to 20,0 kg 8,90 € incl. VAT
up to 30,0 kg 10,90 € incl. VAT

We also deliver to packing stations.

Deliveries abroad:
We currently deliver to various shipping zones for end consumers and dealers:

Zone 1
Belgium, Denmark, France, Luxembourg, Netherlands, Monaco, Poland, Czech Republic:

up to 1,0 kg 17,00 € incl. VAT
up to 2,0 kg 17,50 € incl. VAT
up to 5,0 kg 19,50 € incl. VAT
up to 10,0 kg 22,50 € incl. VAT
up to 20,0 kg 29,50 € incl. VAT
up to 30,0 kg 36,50 € incl. VAT

Zone 1a
Austria:

up to 30,0 kg 11,90 € incl. VAT

Zone 1b
Switzerland, Liechtenstein:

up to 1,0 kg 16,00 € excl. VAT
up to 2,0 kg 17,00 € excl. VAT
up to 5,0 kg 20,00 € excl. VAT
up to 10,0 kg 24,00 € excl. VAT
up to 20,0 kg 32,00 € excl. VAT
up to 30,0 kg 38,00 € excl. VAT

Please bear in mind:
Above a certain value of goods, Switzerland, Liechtenstein, Great Britain charge additional fees for customs clearance and import.

Zone 2
Italy, Sweden, Slovakia, Slovenia, Spain, Hungary:

up to 1,0 kg 17,00 € incl. VAT
up to 2,0 kg 18,00 € incl. VAT
up to 5,0 kg 21,00 € incl. VAT
up to 10,0 kg 25,00 € incl. VAT
up to 20,0 kg 34,00 € incl. VAT
up to 30,0 kg 43,00 € incl. VAT

Zone 2a:
Great Britain:

Please bear in mind:
Above a certain value of goods, Switzerland, Liechtenstein, Great Britain charge additional fees for customs clearance and import.

Zone 3
Bulgaria, Estonia, Finland, Greece, Ireland, Portugal, Romania, Serbia, Cyprus, Latvia, Croatia, Malta, Lithuania:

up to 1,0 kg 18,00 € incl. VAT
up to 5.0 kg 22,50 € incl. VAT
up to 10,0 kg 28,00 € incl. VAT
up to 20,0 kg 39,00 € incl. VAT
up to 30,0 kg 49,50 € incl. VAT

Zone 3a
Norway, Bosnia and Herzegovina, Iceland:

up to 1,0 kg 20,00 € excl. VAT
up to 5,0 kg 27,50 € excl. VAT
up to 10,0 kg 38,00 € excl. VAT
up to 20,0 kg 58,50 € excl. VAT
up to 30,0 kg 79,00 € excl. VAT

Zone 4
Georgia, Turkey:

up to 1,0 kg 33,00 € excl. VAT
up to 5,0 kg 48,00 € excl. VAT
up to 10,0 kg 66,50 € excl. VAT
up to 20,0 kg 103,50 € excl. VAT
up to 30,0 kg 140,50 € excl. VAT

Zone 5
United Arab Emirates, People's Republic of China, Saudi Arabia, India:

up to 1.0 kg 39,00 € excl. VAT
up to 5.0 kg 66,00 € excl. VAT
up to 10.0 kg 100,00 € excl. VAT
up to 20.0 kg 168,00 € excl. VAT
up to 30.0 kg 240,00 € excl. VAT

Zone 6
Australia, New Zealand:

up to 1.0 kg 46,00 € excl. VAT
up to 5.0 kg 85,00 € excl. VAT
up to 10.0 kg 134,00 € excl. VAT
up to 20.0 kg 231,00 € excl. VAT
up to 30.0 kg 329,00 € excl. VAT

Delivery periods

As far as no other period is indicated in the respective offer, the delivery of the goods in the inland (Germany) takes place within 3 - 4 days. For deliveries abroad, these are country-specific within 5 - 30 days after conclusion of the contract (in the case of agreed advance payment, after the time of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made different arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.

Accepted payment methods

- Payment in advance by bank transfer
- Payment by PayPal Express
- Payment via PayPal (credit card, direct debit, invoice if applicable)
- Payment by amazon payments

Our bank details are

alexmo cosmetics GmbH
Account no.: 242 093 63 00 at the Oldenburgische Landesbank; sort code: 280 200 50
IBAN: DE66280200502420936300 / SWIFT-BIC: OLBODEH2XXX

If you would like to pay with PayPal, our PayPal payment address is: info@alexmo-cosmetics.de.

If you have any questions, please find our contact details in the imprint.